INDUSTRY EXPERIENCE:  Accenture S.p.A ; Logotel S.p.A
ACADEMIC QUALIFICATION: Polytechnic University of Milan - M.Sc. in Product Service System Design
DESIGNING PERSONAS
CUSTOMER JOURNEY MAPPING
PREPARING CUSTOMERS INTERVIEWS & INTERCEPTS
VOICE OF THE CUSTOMERS EXERCISES
SERVICE CONCEPTS_PAY PER GROUP
Pay per Group is an online-based service that allows people to buy tickets at lower fares, by joining groups of peers interested in the same cultural or amusing activity.
SERVICE CONCEPTS_LIBRARY OF THINGS
The Library of things is a community resource and local reality that lends people the products they need and doesn't force them to buy it.
SERVICE CONCEPT_ITALIAN CHINESE WORKSHOP

You may also like

Back to Top